About the Company
Meta is building technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions of people around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution of social technology. This is a crucial role within our global operations, ensuring the safety and integrity of our platforms for billions of users worldwide.
Job Description
As a Remote Social Media Content Moderator, you will be on the front lines, reviewing user-generated content to ensure it complies with our community standards and policies. This role is critical in maintaining a safe, respectful, and positive environment across Meta’s family of applications. You will be responsible for making timely and accurate decisions on content, addressing potential violations, and contributing to the overall health of our online communities. This is a fully remote position based in the UK, offering the flexibility to work from your home office.
Key Responsibilities
- Review and moderate user-generated content on Meta platforms, including text, images, and videos, to ensure compliance with community guidelines.
- Make accurate and consistent decisions on content violations, escalating complex cases to senior moderators or specialized teams as needed.
- Maintain a high level of productivity and quality while working remotely, adhering to established service level agreements (SLAs).
- Stay updated on evolving content policies, product changes, and moderation tools.
- Provide feedback to improve policy guidelines, moderation tools, and training materials.
- Collaborate with team members and cross-functional partners to share insights and best practices.
Required Skills
- Proven ability to analyze and interpret complex content policies.
- Excellent decision-making skills with a high degree of accuracy and attention to detail.
- Strong written and verbal communication skills in English.
- Ability to work independently and as part of a remote team.
- Comfortable with reviewing sensitive and potentially disturbing content.
- Proficiency in using various online tools and communication platforms.
- Reliable internet connection and a dedicated home office setup.
Preferred Qualifications
- Previous experience in content moderation, trust and safety, or a related field.
- Familiarity with Meta's platforms and community standards.
- Experience working in a remote capacity.
- Knowledge of trends in online content and digital communities.
Perks & Benefits
- Comprehensive health and wellness benefits package.
- Generous paid time off and holiday schedule.
- Access to professional development and learning opportunities.
- Remote work stipend for home office setup and internet.
- Employee assistance program for mental well-being.
- Opportunity to work with a global leader in social technology.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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