About the Company
Delaware North is a global leader in hospitality and food service, operating in some of the most exciting locations on Earth, including sports stadiums, entertainment venues, national parks, resorts, airports, and more. With a rich history spanning over a century, we are renowned for delivering exceptional guest experiences and innovative culinary solutions. We are committed to fostering a diverse and inclusive workplace where every team member can thrive and contribute to our success.
Job Description
We are seeking an experienced and dynamic Catering Manager to lead our catering operations in Geelong, Victoria. This is a fantastic opportunity for a dedicated professional looking to advance their career in a vibrant environment, with visa sponsorship available for the right candidate. The Catering Manager will be responsible for overseeing all aspects of catering services, from planning and execution to client satisfaction and team leadership. You will ensure the delivery of high-quality food and beverage services, maintain operational excellence, and uphold our commitment to outstanding customer experiences.
Key Responsibilities
- Manage all catering operations, including event planning, menu development, staffing, and execution.
- Lead, train, and motivate a diverse team of catering staff, fostering a positive and productive work environment.
- Ensure strict adherence to food safety, hygiene, and occupational health and safety standards.
- Develop and maintain strong client relationships, ensuring client needs are met and expectations are exceeded.
- Monitor inventory, control costs, and manage budgets to achieve financial targets.
- Coordinate with culinary teams to ensure seamless service delivery and high-quality food presentation.
- Implement operational procedures and service standards to enhance efficiency and customer satisfaction.
- Handle customer inquiries, feedback, and complaints professionally and promptly.
- Assist in the development of marketing strategies for catering services.
Required Skills
- Minimum 3 years of experience in catering management or a similar hospitality leadership role.
- Proven track record of managing large-scale catering operations and events.
- Strong leadership and team management abilities.
- Excellent communication, interpersonal, and client relations skills.
- Proficiency in budget management, cost control, and inventory management.
- Thorough knowledge of food safety regulations and hygiene standards.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by events.
- Valid driver's license.
Preferred Qualifications
- Diploma or degree in Hospitality Management, Culinary Arts, or a related field.
- Experience working in a fast-paced, high-volume catering environment.
- Experience with visa sponsorship processes (for international candidates).
- Proficiency in catering management software and POS systems.
Perks & Benefits
- Competitive salary and performance incentives.
- Visa sponsorship opportunities for eligible international candidates.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement within a global company.
- Employee discounts on various company services and venues.
- A supportive and inclusive work environment.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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