About the Company
Hilton Hotels & Resorts is a global leader in the hospitality industry, renowned for its commitment to exceptional guest experiences across a diverse portfolio of brands. With a presence in over 120 countries and territories, Hilton offers unparalleled opportunities for career growth and development in a dynamic and inclusive environment. We are dedicated to creating memorable stays for our guests and a rewarding culture for our team members.
Job Description
We are seeking enthusiastic and dedicated English-speaking Hospitality Professionals to join our esteemed team in Sharjah, UAE. This is a fantastic opportunity for individuals passionate about delivering outstanding guest service within a luxurious hotel environment. We offer comprehensive visa sponsorship for qualified international candidates, providing a seamless transition to a rewarding career in the heart of the UAE’s cultural capital.
Key Responsibilities
- Provide exceptional customer service and ensure guest satisfaction across all touchpoints.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Assist with check-in and check-out procedures, ensuring accuracy and efficiency.
- Maintain high standards of cleanliness and presentation in all public and guest areas.
- Collaborate with various departments to ensure seamless service delivery.
- Adhere to all hotel policies, procedures, and safety standards.
- Contribute to a positive and cohesive team environment.
Required Skills
- Fluent in English (both written and verbal communication).
- Proven experience in a customer service or hospitality role.
- Strong interpersonal and communication skills.
- Ability to work effectively in a fast-paced, multicultural environment.
- Excellent problem-solving and organizational abilities.
- A positive attitude and a passion for guest service.
- Basic computer proficiency.
Preferred Qualifications
- A degree or diploma in Hospitality Management or a related field.
- Proficiency in additional languages (e.g., Arabic, Russian, French, German).
- Previous experience working in a 4 or 5-star hotel environment.
- Experience working in the UAE or Middle East region.
Perks & Benefits
- Comprehensive visa sponsorship and relocation assistance.
- Competitive annual salary and service charge.
- Accommodation or housing allowance.
- Medical insurance coverage.
- Annual flight ticket to home country (as per company policy).
- Generous vacation and public holiday allowances.
- Meals on duty.
- Opportunities for professional development and career advancement within Hilton's global network.
- Employee discounts on hotel stays and F&B across Hilton brands.
How to Apply
Interested candidates are invited to submit their application by clicking the "Apply Now" button below. To ensure your application is considered, please include the following:
- A current resume
- A cover letter outlining your suitability for the role and your motivation for applying.
We review applications on a rolling basis and will contact shortlisted candidates for an interview.
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