Remote Assistant for Coaches & Trainers

About the Company

Gusto is a modern, online people platform that helps small businesses take care of their teams. We serve over 300,000 businesses nationwide, providing payroll, benefits, HR, and onboarding solutions. Our mission is to create a world where work empowers a better life. We believe in building a supportive and collaborative environment, even for our remote team members, enabling them to do their best work and grow professionally. Join a company that is making a real difference in the lives of small business owners and their employees.

Job Description

We are seeking a highly organized and proactive Remote Assistant to provide comprehensive administrative and operational support to our network of professional coaches and trainers. This part-time role is crucial for ensuring the smooth operation of various client-facing and internal projects, allowing our experts to focus on delivering high-quality coaching and training services. The ideal candidate will be detail-oriented, tech-savvy, and possess excellent communication skills. This is a 100% remote position, offering flexibility and the opportunity to work with a dynamic and impactful team.

Key Responsibilities

• Manage and maintain calendars, schedule appointments, and coordinate meetings for coaches and trainers.
• Prepare and format training materials, presentations, and workshop documents.
• Handle email correspondence, filtering and prioritizing communications, and drafting responses.
• Assist with client onboarding processes, including setting up new accounts and organizing documentation.
• Coordinate logistics for virtual workshops, webinars, and online events.
• Conduct research on industry trends, best practices, and potential resources.
• Perform data entry and maintain accurate records in CRM systems and databases.
• Process invoices, track expenses, and assist with basic bookkeeping tasks.
• Provide technical support for online platforms and tools used by coaches and clients.
• Collaborate with other administrative staff to ensure seamless support operations.

Required Skills

• Proven experience as a virtual assistant, administrative assistant, or similar role.
• Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets, Slides).
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities, with keen attention to detail.
• Ability to work independently and manage multiple tasks simultaneously in a remote environment.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and project management tools (e.g., Asana, Trello).
• High degree of professionalism and discretion.

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration or a related field.
• Experience supporting professionals in coaching, consulting, or training industries.
• Familiarity with online meeting platforms (Zoom, Google Meet) and learning management systems (LMS).
• Basic knowledge of marketing automation tools or social media management.
• Ability to quickly learn new software and technologies.

Perks & Benefits

• Flexible part-time hours.
• 100% remote work environment.
• Opportunity for professional development and training.
• Access to a supportive and collaborative team.
• Competitive hourly pay.
• Potential for increased hours based on performance and business needs.

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